Frequently Asked Questions
Find the perfect story experience for your family.Ā
GeneralQuestions
Learn more about CollectStories and how it works.
Gifting & Story Creation
Everything you need to know about gifting and creating stories
Privacy & Security
Your privacy and the security of your stories are our top priority.
General Questions
Collect Stories is a platform that helps families (and not only) preserve their heritage by capturing stories, memories, and wisdom from loved ones in a personalized and meaningful way.
Users are able to fill on theirown or gift a questionnaire to someone, who answers the questions at their own pace. The responses can then be compiled into a beautiful digital or physical keepsake.
Anyone! Itās designed for grandparents, parents, or any family member whose story youād like to preserve.
Questions cover various aspects of life, such as childhood memories, career achievements, family traditions, personal values, and significant life events.
Yes, you can write down your own story and gift the digital album to your loved ones.
Gift & Story Creation
Privacy & Security
Only you and the people you choose to share the story with will have access to it.
Yes, Collect Stories uses advanced encryption to keep all data secure and private.
Not actually, after submission the story is locked in order to create the digital album. You need to contact customer support for any change required.
Technical Questions
One day, these stories will be priceless.
The momentswe don’t capture today
can be lost forever.
Let’spreserve what matters.
General Questions
What is Collect Stories?
Collect Stories is a platform that helps families (and not only) preserve their heritage by capturing stories, memories, and wisdom from loved ones in a personalized and meaningful way.
How does Collect Stories work?
Users are able to fill on theirown or gift a questionnaire to someone, who answers the questions at their own pace. The responses can then be compiled into a beautiful digital or physical keepsake.
Who can use Collect Stories?
Anyone! Itās designed for grandparents, parents, or any family member whose story youād like to preserve.
What types of questions are included?
Questions cover various aspects of life, such as childhood memories, career achievements, family traditions, personal values, and significant life events.
Can I create my own story?
Yes, you can write down your own story and gift the digital album to your loved ones.
Gift & Story Creation
How do I gift a story to someone?
You can send an email invitation with a personalized message. The recipient will receive a link to create an account and begin answering their story questions.
Can the story be completed at the recipientās pace?
Absolutely! The recipient can take as much time as they need to complete their story.
What if the recipient needs help answering the questions?
Quite difficult as itās their own story, their life. But in case you face any issue, StoriesinTime support team is always happy to help you.
Can I add photos to the story?
Yes, you can enrich the story by uploading photos alongside the text.
What happens after the story is completed?
The answers can be compiled into a digital album or printed into a physical book. You will receive an email with the time we will need to prepare it for you.
Privacy & Security
Who can view the stories?
Only you and the people you choose to share the story with will have access to it.
Is my data safe on the platform?
Yes, Collect Stories uses advanced encryption to keep all data secure and private.
Can I edit or delete the story after itās completed?
Not actually, after submission the story is locked in order to create the digital album. You need to contact customer support for any change required.
Technical Questions
Do I need special software to use Collect Stories?
No, everything is accessible directly through your web browserāno downloads required.
Can I access Collect Stories on my phone or tablet?
Yes, the platform is mobile-friendly and works seamlessly on smartphones and tablets.